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Your Support Tickets
Track and manage your open tickets
Distribution delay for latest release
In ProgressTKT-1847
•Distribution•High PriorityUpdated 1/21/2025
Revenue report discrepancy
ResolvedTKT-1823
•Revenue•Medium PriorityUpdated 1/18/2025
Question about royalty splits
Waiting on YouTKT-1801
•General•Low PriorityUpdated 1/12/2025
Knowledge Base
Browse articles and guides
How long does it take for my music to appear on streaming platforms?
Typically 2-5 business days, but some platforms may take up to 2 weeks during peak periods.
When will I receive my royalty payments?
Royalties are paid monthly, typically within 30-45 days after the end of each reporting period.
Do I retain the rights to my music?
Yes, you retain 100% of your rights. We only distribute your music on your behalf.
What are your support hours?
Our support team is available Monday-Friday, 9AM-6PM EST via email and chat.
Help Resources
Guides, tutorials, and documentation
Getting Started Guide
Learn the basics of distributing your music
Video Tutorials
Watch step-by-step tutorials
API Documentation
Integrate with our platform
Community Forum
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